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GAC appraisers using XSite Order Manager to route completed appraisal reports to Fiserv subsidiary

 

October 21, 2004
For Immediate Release

OKLAHOMA CITY, OK   -- Pittsburgh-based General American Corp. (GAC), one of the nation’s largest mortgage vendor management companies, recently completed a custom plugin for a la mode’s XSite Order Manager (formerly Mercury Desktop) product for its nationwide roster of real estate appraisers.

The plugin, available to all of the approximately 15,000 appraiser users of XSite Order Manager, connects directly to GAC’s internal servers and routes completed appraisal reports to GAC. Review rules are run on the reports on the appraiser’s desktop side so that errors may be fixed before the report leaves the appraiser’s hands.

A desktop review rules solution is highly sought after in appraisal management today, as central server-based models have not delivered on promised time and cost savings. With customizable review rules error-checking reports on the appraiser’s end, review times and resources are cut and appraisal quality for GAC’s clients enhanced.

“Our partnership with a la mode on our custom plugin allows us to leverage the leading appraisal technology provider to enhance the quality of product and service we provide to GAC’s clients,” said Christopher Behning, Sr. Vice President and CTO of GAC. “At the same time, our nationwide panel of fee appraisers has an additional delivery option for appraisal order fulfillment, meaning they can do business with us whatever way they’re most productive and efficient. That’s a ‘soft cost’ saved and we pass the savings on to GAC’s clients, who also take advantage of a wider field of qualified, technology-savvy GAC fee appraisers.”

About GAC
GAC is a full service mortgage settlement company, providing nationwide assistance to the real estate finance industry for home equity, refinance, and purchase money mortgages. Powered by GATORS, the settlement service industry’s most capable management system, GAC provides all the resources needed to get your loans closed with speed, value, & quality. Learn more on the Internet at http://www.gac.com.

About Fiserv
Fiserv, Inc. (Nasdaq: FISV) is an independent, full-service provider of integrated data processing and information management systems to the financial industry. As a leading technology resource, Fiserv serves more than 13,000 financial service providers worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, mortgage banks and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at http://www.fiserv.com.

About a la mode
a la mode, founded in 1985, develops desktop, mobile, and Web tools for real estate appraisers, agents, inspectors and mortgage lenders.  Each year, over half of the nation's home appraisals are created with a la mode's WinTOTAL software and delivered electronically through its server network, which handles nearly a million and a half paperless mortgage transactions a month.  a la mode XSites allow real estate professionals to deploy a professional Web presence that manages transactions and communications with their clients and provide an integrated platform for their own day to day processes.  Learn more at http://www.alamode.com .

    Media contact:  Matt Barr
                    Communications Director
                    mattb@alamode.com
                    (330) 296-8894

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