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a la mode news & marketing tips — posted May 3, 2005

Five tips on creating a "sticky" XSite

If you're like most mortgage brokers, you're always trying to figure out what makes your website "sticky" — the term used to describe a website that’s interesting, interactive and engaging enough to keep a visitor on the site and coming back to it again and again.  Here are a few tried-and-true tips from fellow XSite owners to increase the "stickiness" of your site:

Avoid clutter. Of course one of the benefits of having an XSite is the availability of more than 90 content pages.  But don't add all 90 pages to your XSite just because they're available.  Make sure they relate to the rest of your site and the clients with whom you do business.

Keep your images small. A picture is worth a thousand words, but not if it takes a thousand seconds to download. Make sure you optimize your digital images for online viewing. 
Click here to view a website that will help you calculate download times. [Note: Your XSite's Flash headers and pre-loaded images are already optimized to download as fast as possible, even on a slower, dial-up connection.]

Allow visitors to interact. Include a call to action on your content pages to give visitors a reason to get in touch with you by using one of the provided lead generation forms such as "Got a Question?" or by creating your own. When filled out, the visitor is sent an automated response from you, letting them know their information has been sent to you.

Give them tools they can use. People love interactive websites and online tools are what tend to keep visitors on a website the longest.  With more than 17 different mortgage calculators, your prospects can run numbers on different loan scenarios to see how much house they can afford. 

Change it up. Don't add too many pages to your XSite at once. One of the best ways to keep your prospects coming back to your site is to update it periodically with fresh content.  Consider adding pages that relate to a specific season such as the "Improvement Loan Insurance" during the summer months when homeowners are more likely to do work on their homes or the "Winterize your Home" page for fall.

XSellerate grows and improves, providing you more ways to market to clients

With the busy summer real estate season upon us, look to our XSellerate marketing system to provide you even more ways to generate business. We've pumped up the system with several new ways to communicate with new prospects, as well as current and past clients.

Some of the newest features in XSellerate are fully customizable newsletters for you to send to your contact list.  Newsletters allow you to reinforce your rapport with existing clients and establish yourself as an expert in the eyes of prospects at the same time.  And by sending your customers useful news and information, you're also using one of the most effective marketing tactics in the business — providing a free gift!

We've provided the templates for you, but you can name your newsletter, edit the existing text, drop in your picture and contact information and customize it however you like.  You don't have to worry about writing articles, either.  Each month, we'll automatically upload new, timely stories and tips to your newsletter templates.  Of course, if you'd like to write your own news items, there's room to add them. Or replace one or all of our stories — it's up to you!

Along with the newsletters, we added more than 50 new campaigns to XSellerate.  They include a selection of sympathy and get well messages to give your clients the personal touch. Plus, you'll find and spring and summer-themed messages to target clients during the busiest time of the year for the real estate business.  We also added new campaigns that prompt recipients to use the tools provided on your XSite, such as mortgage calculators and DirectFax to make their mortgage experience fast and easy.

There have also been changes made to XSellerate’s delivery capabilities, giving you more choices on how and when your campaigns are sent to your clients:  

  • Recurring one-time campaigns. This feature allows you to send a one-time ad daily, weekly, monthly, quarterly or yearly, which is especially helpful for newsletters, annual events and internal reminders.  This option also allows you to schedule a one-time ad in advance by choosing to have the ad start and end on the same day under the "Daily" option.

  • Add-in options for drip ads. You now have the option to start incoming contacts at the beginning of a drip campaign or from the day that they enter a drip campaign.  This option is available on Step 2 of your XSellerate Campaign Wizard.   

  • Date selection for drip ads.  You can select specific days via a calendar or select days in between ads for your drip campaigns to be delivered.  These options are also available on Step 2 of your XSellerate campaign scheduling Wizard.

We're constantly adding new features and campaigns to your XSellerate marketing solution (at no charge), which we hope translates into more repeat and referral business for you.  If you ever have a suggestion or a question about XSellerate, feel free to e-mail us at info@alamode.com.  

Don't have XSellerate yet? Click here or call 1-800-ALAMODE to buy it today for just $349 that's a saving of $350! Hurry! Offer ends May 27.

Briefly Speaking


Prospects can get an estimate of their home's worth on your XSite
Nothing can substitute for a professional appraisal,
but many consumers looking to buy or refinance like to get an idea of what their home is worth before contacting a mortgage broker.  Now, if you own XSellerate your prospects can get a quarterly snapshot of their home’s value on your XSite using the new Conventional Mortgage Home Index (CMHPI) tool.

The CMHPI, compiled by the Office of the Chief Economist via Freddie Mac, contains quarterly MSA home value indices from the top 160 metro areas in the country.  New index figures are released about two months after the end of every quarter.

Prospects simply fill out the form on your XSite, which asks them the location of the home, selling price, year purchased and contact information and then click "Calculate."  In seconds a graphic analysis of their latest quarterly home value will appear. 

Your clients can also opt to receive quarterly value updates via e-mail and XSellerate will add them to an automatic quarterly drip e-mail campaign.  Clients opting for this service are added to your Contacts database so you can market to them in the future.

"This is the first of many collaborations between XSellerate and XSites that we plan to offer to make ongoing client communication easy and more automated for our customers, allowing them to focus more on their day-to-day business," said Product Manager Brian Ringer.

To upload this feature on your XSite, go to Step 6 of your Wizard and click on the content page "Home Price Index." Once there, you can select the metro area you wish to use.

Adding servers to serve you better
Did you know that more 2 million real estate reports pass through our servers each month and more than 100,000 real estate professionals rely on our products every day to do business?  With so many people depending on the efficiency of our servers, we’re constantly adding to our capacity
.  Last week, we added 10 new servers to our infrastructure, which will continue to ensure that your XSites and CertMail are always working at their peak efficiency.

The Mortgage Bankers Association in January forecasted that residential mortgage originations would total $1.559 trillion and residential refinance loans would total $983 billion in 2005.  We wanted to equip our customers with the best products on the market to handle the volume of business expected this year and in the years to come.

Contact Us


For questions about this newsletter, contact the editor: Amanda@alamode.com

For sales inquiries, contact sales@alamode.com or call
1-800-ALAMODE. 

If you have an idea, tip or feedback on any of our products, we'd love to hear from you!  Please e-mail us at info@alamode.com.

 

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