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Featured news & tips — posted August 19, 2004 You built the website, now how do you get the leads to come?

You’ve created and uploaded your website a week ago, but you still haven’t gotten any leads from the sitewhat gives? The often-used "Field of Dreams" quote, “If you build it they will come” doesn’t apply to the World Wide Web. Unlike the television and print advertising which may simply reinforce your message or your company’s name, people who use Internet search engines know what they are looking for, but they don’t necessarily know where or how to find it. You need to tell them.

A nationwide survey of 1,399 Internet users by the Pew Internet & American Life Project indicated that 84 percent of online Americans have used search engines
that translates into more than 107 million people. In fact, on any given day online, more than half those using the Internet use search engines. How do you get those millions of search engine users to see your site? It all comes down to the basic concept of marketing to your target audience.

Be unique
The title and text on the page are the two most important elements to making a page relevant for a particular search. To make your site "relevant," you need to create a title and description of you and your business and include them in the page text using targeted keywords. Search engines generally list your website under your chosen title, so think about how you want homebuyers to see your page. It also pays to be specific.

For example, a Googlesearch for "Orlando real estate" results in about 3,450,000 matching websites. But, “Specializing in pre-built and manufactured homes in Central Florida” certainly narrows down the choices for your targeted buyer using a search. The key is to differentiate yourself from the rest of the agents in Orlando—something you’re likely used to doing anyway.

In addition to your home page's title, you also need to distinguish yourself in the content pages of your site. Search engines don’t look at sites, they look at pages, and every page on the Internet is considered its own entity. Therefore, you want to incorporate the keywords in your title and description in your content pages as well. Agent XSites users are provided with pre-written content pages that can easily be customized in the content editor to reflect the unique services you offer. If you’re specializing in manufactured home sales in Central Florida, indicate that in your content pages.

If you have an Agent XSite, the title can be accessed by going to Page 7 in the Wizard and clicking on the page you want to edit. At the bottom of the page are three fields: Title, Description and keywords. Make sure you write a description that will capture someone's attention when they see it as the description in the search engine results. Important tip: The keywords section should contain misspellings and synonyms.

Get your name out there
Your site won’t do anything for you if no one knows about it. And just as it was in high school, popularity is everything. You need to get your web address on every piece of literature and marketing item that goes out – brochures, business cards, newspaper ads, and your voicemail.

More importantly, you need to get your web address listed on other websites that are related to you. Think of search engine placement as another form of networking. You want to get to know sites that will complement your sitelocal REALTOR®, mortgage broker or consumer advocate association sites, city chamber of commerce sites, local home builder websites and even mortgage broker websites. Even better, if you can write an article (even a "top 10" list) that gets published on a news-oriented site along with your web address, you're really going to be on your way up!

Many web experts will tell you that getting your website link on other reputable websites that share some of your keywords will make the most difference when it comes to getting your site to show up on a search engine. Because your site’s name is mentioned, it’s considered “popular” and will give search engine editors (Actually, they're automated robot "crawlers" that put your website text in their database) more of a reason to get your site listed on their results pages.


Forego the Winnebago! More older adults opting for active-adult communities

There used to be a stigma attached to older adults
once they hit 55 they automatically bought mammoth trailers and spent their retirement years traveling the U.S. with no more mortgage worries or lawns to mow.

But with the healthy real estate market over the past few years, more older adults are opting to purchase homes in what’re now called “active-adult communities,” luxurious communities designed for buyers 55 years and up with an array of activities and amenities such as golf courses, clubhouses, greenbelt trails, hobby centers, and computer labsall wrapped into a country club setting.

In the past, real estate agents often shied away from homeowners over age 55, who then tended to be less likely to move, concentrating instead on younger people in full trade-up mode. But with 78 million baby boomers in the U.S. getting older every day, this type of market can turn into big profits for agents, especially those who specialize in serving older buyers.

A recent poll of 1,174 residents age 40 to 70 by active-adult community home builder Del Webb found that 45 percent of baby boomers expect to move to another home in retirement. And, 26 percent of those boomers say they’re considering purchasing a home in an active-adult community, which in most cases requires one resident to be older than 55 and doesn't allow anyone younger than 19 to live there.

To keep up with what is expected to be a lucrative market over the next few years, more agents are becoming certified Senior Real Estate Specialists (SRES), REALTOR®-qualified agents who undergo courses to sensitize them to the needs of relocating seniors. A national program since 1998, the Senior Advantage Real Estate Council (SAREC) has a membership of more than 7,000 and has become the sixth largest real estate designation.

Agents who want SRES designation must be a REALTOR® for a minimum of five years or have another recognized designation. The cost is about $400 for a one-year membership and agents must undergo a 12-hour training course and be members of the SAREC council, which provides tips and advice of how to market to older adult buyers.

And while many adult communities are popping up in popular vacation spots like Florida, Arizona and Texas, many boomers want to be easily accessible to their grandchildren. Further, the Del Webb survey also found that 24 percent of boomers expect their parents or in-laws to move in with them eventually, and 25 percent expect their grown children to move back home.

So although boomers want a resort-like lifestyle, they also want proximity to metropolitan regions near family. Developers are responding by building communities on the outskirts of big cities. So, there’re likely a few of these types of communities in your area and that could translate to money in your pocket for years to come.

E&O insurance: don’t sell a home without it

Real estate is becoming more complex with each transaction bringing about the potential for more and more lawsuits. Real estate agents are increasingly finding themselves caught in the crossfire between buyers and sellers, making errors and omissions (E&O) insurance a necessity.

Common claims filed against real estate professionals range from misrepresentation of a property’s physical condition to failure to negotiate a sale. And, if a claim is filed against you and you don’t have E&O coverage, the result can be disastrous for you and your business.

State insurance commissions, consumer groups and professional organizations offer advice on how to avoid being taken to the cleaners on your E&O insurance. We’ve rounded up some of the most often cited tips:

Check and see if the insurance agent and company you are dealing with are both licensed to do business in your state. Your state's department of insurance or related department will have contact information on the state's website and also in the blue pages.

Never pay the insurance agent, only the insurance company itself. When you write a check for a down payment or a premium, always make it out to your insurer. Beware agents who want you to make the check out to them personally. And never pay in cash!

On a similar note, get a receipt for everything. Always get written receipts following the payment of your premium that includes the name of the insurance company and the agent and/or agency.

Never sign a form that includes blank spaces, even if the agent assures you they are just a formality.

Ask for a copy of all documents. Especially, but not exclusively, anything you sign! Save every piece of paper explaining your coverage and your policy. Keep them on file with your policy. If the agent uses a laptop computer, insist on a hard copy version of what you were shown.

If you do not receive a policy within two weeks of applying for insurance, contact the insurance company, and if necessary, your state's department of insurance.

If a new policy replaces an old policy, make sure the old coverage is not terminated until the new policy has been issued.

E&O insurance bullet-proofs you and your business from the dangerous and growing litigation trend in the real estate industry. Investing in a good E&O program can bring you peace of mind in the event a claim is filed against you.
 

  
News briefs
Existing home sales set record in second quarter

The robust housing market marches on as total existing home sales set a new record in the second quarter, according to the National Association of REALTOR.

Sales rose by double-digit percentages in 34 states and the District of Columbia compared with the same quarter in 2003 and no state recorded a decline, NAR said last week.

Nationwide, the seasonally adjusted annual rate of existing single-family, apartment condominium and co-operative home sales totaled 7.79 million units in the second quarter, up 16 percent from the 6.72 million-unit pace in the second quarter of 2003.

The previous record was a sales rate of 7.36 million in the third quarter of 2003.

And those low mortgage rates are only part of the picture, says David Lereah, NAR's chief economist. “Technology streamlining in mortgage origination has reduced costs in recent years through increased efficiencies,” he said.

“Combine that with low interest rates and a strong demand from both the growing and aging segments of the population, along with rising consumer confidence in an improving economy, and you have both the wherewithal and the need to create a record housing market," he added.

NAR President Walt McDonald predicts that favorable market conditions will continue. “Mortgage interest rates have come back down to the 6-percent range over the last few weeks,” he said. “Although mortgage rates will trend gradually upward, they will remain historically low.

“What won't change is the demographic demand from more people entering the years in which they typically buy a first home, which is freeing existing owners to make another purchase and keep home sales at a higher plateau than we saw in the beginning of this decade,” he said.

Real estate professionals lend a hand to Charley victims
Many real estate agents, thankful they did not have to experience the wrath of Hurricane Charley, are reaching out to help their colleagues and other victims of the Category 4 storm that hit the Sunshine State late last week.

The National Association of REALTORS® along with the Florida Association of REALTORS® have launched a campaign to raise money for their Disaster Relief Fund to aid victims of Hurricane Charley, which left thousands homeless, millions without power or water, and property damage in the billions.

“We have thousands of members who must find shelter for their families, incur large out-of-pocket expenses and shortly, return to their real estate career with few homes to market, and little or no interest from buyers for the next few months,” said Russell Grooms, President of FAR.

But some individual agents are lending a hand to Hurricane victims as well.

John Mudd, a REALTOR® with Exit Realty Suncoast says he felt Hurricane Charlie shake his fifth (top) floor hotel suite in Orlando when it hit late Friday evening. He has added links to his website,
www.HomeInTampaBay.com,
for visitors to donate money or time to help Hurricane Charlie victims.

Mudd, who saw the damage while touring Orange, Osceola and Polk County on his way back from Orlando last weekend was deeply saddened by the losses endured by many Floridians.

“While I am very thankful that my home was untouched, too many others lost there homes and so much more by the wrath of Hurricane Charlie's winds. I have never been more deeply saddened for others by any other catastrophic event here in my state,” he said. “We must band together and help our fellow Floridians through this horrific turmoil and challenging time in their lives any way we can.”

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