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Featured news — posted June 8, 2004
Concerns over new URAR aired

Fannie Mae released its proposed new 1004 form last week, as you probably heard from us (or from someone who heard from us). Those of you who have gone over it have tended to not like what you see, though you've identified some positives.

First, we need to mention that in our extra! e-newsletter letting you know the forms were available we may have inadvertently conveyed the impression that a la mode was involved in developing the forms with Fannie Mae. No form filling software developer or other technology vendor is more involved than any other in the testing, evolution and final release of a new Fannie form. The reason WinTOTAL users get new forms weeks before users of other software has to do with our size, resources, and "drop everything" commitment to getting appraisers the tools they need to do their work, not any kind of "in" we have with Fannie Mae, Freddie Mac or anybody else.

We wish Fannie would consult us and other form vendors, as well as more appraisers, in the design of new forms. Other institutional players do, and better forms are produced that better serve the needs of appraisers and clients alike because we're involved.

Turning to the new URAR and new companion forms 1004B and 1004D, which you can find at these links on Fannie Mae's website (click here for: 1004, 1004B, 1004D), the concerns we've heard most often from appraisers are:

  • The new 1004 eliminates too much narrative space and replaces it with uniform checkboxes and such;
  • There is a perceived effort on the part of Fannie Mae to make the appraiser liable for fraud which may be beyond his or her control; and
  • The form requires appraisers to be Fannie's "detectives," rooting out information to make underwriting decisions that goes beyond an opinion of value.

Narratives to checkboxes — According to one appraiser's line-by-line analysis of the new form, more than half the subject property description and market analysis fields have been deleted in order to move a shrunken Sales Comparison Approach section to page one of the form. There are five lines provided to "provide an analysis of the listing history of the subject property and the sale or transfer history for subject property and each of the comparable sales." Virtually any detailed descriptions of the subject or anything else will have to be produced in addenda, and there is concern that reviewers and underwriters don't read the addenda as it is. De-emphasizing narrative has inevitably led to a concern that the new form is more useful in automated valuation databases than the old. (Maybe they'll talk about this at the Predictive Methods Conference — see story to right.)

Unacceptable practices — the new 1004B requires the preparing appraiser to certify and agree that 18 items are true with respect to the appraisal, among them: "I acknowledge that any intentional or negligent misrepresentation(s) contained in the appraisal report may result in civil liability and/or criminal penalties including, but not limited to, fine or imprisonment or both under the provisions of Title 18, United States Code, Section 1001, et seq., or similar state laws." Beyond speculation as to what signing that and certifying 17 other things might do to E&O rates, it's still true that the mortgage broker or loan officer doesn't have to sign anything with this kind of meat on it. And as we've been in the lead in trying to tell people and the media, no appraiser inflates a value on his or her own.

Detective agency — The new URAR requires the appraiser to check "yes" or "no" to the question: "are the prior sales or transfers of the subject property and/or the comparable sales arm's length transactions?" This is something any responsible appraiser considers, but in reality, especially with regard to the comps, it's almost always impossible to tell for sure. And there is no "don't know" box. The new form also requires the appraiser to verify the current ownership of record of the subject in a purchase money transaction. A responsible appraiser will want to verify this at the county, but depending how friendly the person who answers the phone at the recorder of deeds is and how outlying the county is, this could be a burden. And it's not lost on appraisers that in purchase money transactions, a title report and commitment are almost always ordered — from people who are paid to research the title history of the property.

Even with all the criticism, there has been a sense among a number of appraisers that making the cost and income approaches "optional" on the new URAR — provided this can be reconciled with USPAP — is a good thing. Every silver lining has a cloud, though: There is concern that the elimination of the two approaches might lead lenders, and especially management companies, to cut appraisal fees. However, it seems to us the extra certifications and research more than makes up for the time "saved" from not doing the cost or income approach.

WinTOTAL users with support memberships will have the new test forms available soon. (Remember that these new forms are not required, they're out for testing and comment only. You are allowed to use them on Fannie-secured loans from now till June 1, 2005.) In the meantime — before we can act on your suggestions of how to make the WinTOTAL versions of the forms easier to use — Fannie Mae wants to hear your comments on the forms. Submit comments directly to Fannie Mae to test_appraisal_forms@fanniemae.com or by regular mail addressed to Fannie Mae, Test Appraisal Forms, 3900 Wisconsin Avenue, NW, Mail Stop 2H-4S-08, Washington, DC 20016, no later than September 15, 2004.

XSites managing more appraisals than ever, faster than ever

Mercury Network servers routed more than 1,565,000 appraisal reports in May, the sixth busiest month ever. Our servers have reliably delivered more than 5,167,000 reports in the last three months, an annual clip of more than 20 million appraisals.

Server traffic is growing in two ways, one you can guess and one you may not think about. The most obvious is: More lenders and brokers are doing business with appraisers through appraisers' Appraiser XSites. In the four weeks ending Sunday, more than 14,300 appraisal orders were placed through XSites, by paying clients (For an average fee of between $370 and $380.) And while that's a fraction of the orders that the Mercury Network handles — you'd have to add in orders placed through RealEC, Calyx(r) loan origination software, directly through Mercury on the web, and so on — it's an impressive figure, that's growing all the time.

The second, and we estimate more pervasive, way traffic continues to grow is through Mercury appraisers and XSite owners using the system to manage their assignment workflow. The primary value of the Mercury Network and your XSite has always been its usefulness in organizing, keeping track of, alerting clients about the status of, and delivering assignments.

When appraisers set up and begin using their XSite, more often than not they find themselves adding clients to the Network themselves, to deliver better quality and more reliable service, updates and reports. In turn, lender clients with newly-created XSite accounts begin taking advantage of organized status messaging, SureReceipts secure report delivery, and soon, XSites' document manager, which allows them to fax paper documents to a toll-free number, where our Mercury servers convert it into a digital file and route it to the appraiser; mobile messaging; and more.

Friday, we optimized Mercury's backend SQL servers, including some code and query changes, that increased the speed of tasks on the Network by more than 100 times. So there's never been a better time to start taking advantage of your XSite's workflow management features!

We'd like to hear from XSites users about how their existing clients have taken to their XSite to do business with them. Did you have to overcome any objections or obstacles? What's been your clients' favorite XSites feature? Let us know by writing the editor, mattb@alamode.com. mattb@alamode.com.

  
News briefs
We're not sponsoring the AVM conference
We also wanted to clear up some confusion on a la mode's role in participating in the fourth annual Predictive Methods Conference this month in Newport Beach, CA, billed on its website as a "boot camp experience on AVMs." Topics to be covered include AVMs 2004: Update/Overview; Advanced Forecasting Applications; Collateral Scoring; AVM Cascades; Insured AVMs; AVM Testing: AVM Standards Committee; and Appraiser Assisted AVMs.

We are not among the sponsors or participants in this conference. Sometimes there is confusion when an appraisal technology company is involved in something in that we're so big and seem to be everywhere that people assume it's us. It's ACI which is sponsoring and participating in the conference, not a la mode. We hope this helps.

One of Mortgage Technology magazine's Top 100 Vendors
For the second year in a row, a la mode was named one of Mortgage Technology's Top 100 Vendors. "These 100 firms all have demonstrable market share, proven business benefits and excellent technology," the magazine said.

"Our four major criteria for inclusion of eligible vendors on the Mortgage Technology Top 100 list are customer satisfaction, functionality, market share and viable revenue model," the magazine said. "It is crucial that the vendors on our list have satisfied users and show the ability to hold them by keeping those customers apace of the technology deployed by competing lenders. Once a technology tool has proven its superiority by accomplishing tasks that differentiate winners from losers among lenders, functionality becomes king."

FNC warned on "appraiser-assisted AVM"
Appraisal Intelligence
reports (subscription required) that northeast Ohio-based appraisal management company AMCO is charging FNC, Inc., the company that brings you the AIRD, WaMu's OptisValue and a range of other applications that collect appraisal data from appraisers for re-use, with violations of the Uniform Trade Secrets Act and breaches in confidentiality. The charges stem from FNC's rollout of its ValueSource appraiser-assisted AVM — "Faster and less expensive than a full appraisal, with an added degree of assurance than an AVM can provide."

As Fitch Ratings blasts the use of AVMs and a federal court rules that states may require AVM vendors to use appraisers to gather property data, a fallback on the part of AVM providers to an "appraiser-assisted" model may be inevitable. AMCO's product, eValu, was last we heard charging the lender $95 and paying the appraiser $50 to lend his or her signature and E&O coverage to an auto-generated value.

FNC's product similarly asks the appraiser to query multiple AVMs, offer an opinion of value, and sign the form, but with the added "benefit" of being able to upload the result into AppraisalPort for future data re-use.

We, on the other hand, continue to sell you stuff that lets you do full appraisals for a full fee.

e-Newsletter archives


e-Newsletter 6/2/04
Strategies for coping with gas prices

e-Newsletter 5/25/04
Federal court strikes blow for appraisers

e-Newsletter 5/18/04
Remove the Owner's Estimate of Value from the URAR?

See full archives

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